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Usability of the site

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The site is very easy to use Agree, the site is easy to use The site is slighlty easy to use The site is neither easy or difficult to use The site is slightly difficult to use Disagree, the site is difficult to use

The “route-map” presentation is helpful Agree, the “route-map” presentation is helpful The “route-map” presentation is slightly helpful The “route-map” presentation is neither helpful or unhelpful The “route-map” presentation is slightly unhelpful Disagree, the “route-map” presentation is unhelpful

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Accuracy and completeness of the content

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I believe the information I sought was reliable Agree, I believe the information I sought was reliable I generally believe the information I sought was reliable I sometimes believe the information I sought was reliable I generally do not believe the information I sought was reliable Disagree, I do not believe the information I sought was reliable

The information I found was relevant Agree, I believe the information I found was relevant I generally believe the information I sought was relevant I sometimes believe the information I sought was relevant I generally do not believe the information I sought was relevant Disagree, I do not believe the information I found was relevant

The site has all the information I need Agree, I believe the site has all the information I need I generally believe the site has all the information I need I sometimes believe the site has all the information I need I generally do not believe the site has all the information I need Disagree, I do not believe the site has all the information I need

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